Top Questions
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Other than the neatest thing ever? The average person makes 35,000 decisions a day1. That’s a lot. We figured we wouldn’t force you to make a critical decision like whether to buy a bottle with a wide-mouth opening or a straw—so we created the FreeSip® spout—a patented design that combines both.
You now have the freedom to drink from the built-in straw, or the wide-mouth opening. Whatever tickles your fancy. You’re welcome.
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That depends on the material and type of lid.
Stainless Steel FreeSip: Not for use with hot, carbonated, or perishable liquids.
Polypropylene: Not for use with hot, carbonated, or perishable liquids.
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Stainless Steel
The lids are top-rack dishwasher safe, and the straws can go in the silverware bin. The cups are also technically dishwasher safe as well, but we strongly recommend you hand-wash them to maintain that beautiful finish.Eastman Tritan™ Plastic
All parts are top-rack dishwasher Safe. -
Stainless Steel
The stainless-steel bottles should never be microwaved. And unless you want to end up on one of those “fail videos” on YouTube, we recommend you follow our advice.Polypropylene
While the plastics used in Owala™ brand products are BPA- and phthalate-free, microwaving is strongly discouraged. Like, very strongly discouraged. The leak-proof seal can allow pressure to build up inside the bottle when heating, causing the lid or flip cap to open unexpectedly and spray contents.So…just don’t go there.
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Wash before use. Lid is top-rack dishwasher safe. Hand washing the cup is recommended to preserve its finish. Do not use harsh chemicals (such as bleach, abrasives, etc.).
Do not microwave, freeze, or boil.
Not for use with hot, carbonated, or perishable liquids.
Avoid accidental opening on the bottle by keeping the button free and clear or other objects.
Cover the button with the loop to help avoid accidental pushing of the button.
When opening the bottle, keep fingers away from the recess behind the spout cover.
Warnings
Drinking hot liquids presents a risk of injury.
The straw allows generous amounts of liquid to be drawn suddenly into the mouth from the bottom of the bottle where the temperature of hot liquids is usually higher than it is at the liquid's surface.
Hot, carbonated, and perishable liquids and other contents may build up pressure within the bottle and unexpectedly leak or spray out. Pressurized contents also may cause the spout cover to open rapidly enough to injure fingers positioned in or near the recess behind the spout cover. Always open with caution.
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We wouldn’t dream of selling you untested products. Contact us directly if you’d like the details.
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Owala Bottles Are Lead Free. Always Have Been. Always Will Be.
In light of recent media attention on the subject, we affirm our commitment to consumer safety by highlighting the fact that all Owala bottles and tumblers—including the award-winning Owala® FreeSip® bottle—are and always have been lead free.
True to our ethos of challenging the industry standard, we utilized an innovative, lead-free solder in our products from the very beginning—just one example of our commitment to prioritize consumer safety and well-being above all else.
Product Care
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How often do you shower? Daily seems like a good idea…but that’s up to you.
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Owala brand products are designed to be as simple and easy to clean as possible. Best practices for cleaning each part may vary.
Lids: All lids are top-rack dishwasher safe. For a more thorough cleaning, use a sponge or straw brush to access the nooks or smaller spaces.
Straws: The straws can be easily removed and put in the dishwasher’s silverware bin.
Cup: If the cup is made of Eastman Tritan™plastic, feel free to put it on the dishwasher’s top rack. If the cup is made of stainless steel, hand-wash with warm, soapy water. -
Stainless Steel: We’re assuming that if you want to freeze your bottle, it’s because you want your liquids to be cold. But here’s the thing: our stainless-steel bottles are triple-layer insulated, which means that the liquids are insulated from the temperature outside of the bottle. So while yes, the bottle is technically freezer safe, we just recommend putting a few ice cubes in the bottle instead.
Polypropylene:We do not recommend freezing plastic Owala bottles. Like most plastic bottles, ours may become brittle and more susceptible to cracking or breaking when frozen. If you decide to ignore our wisdom and choose to freeze the contents, at least make sure you leave room at the top, and the lid open, as contents will expand. (That’s elementary-school science).