Frequently Asked Questions

Customer Reviews

Based on 145 reviews
86%
(125)
10%
(15)
1%
(2)
1%
(1)
1%
(2)
E
Eleanor Parkins
Faulty batch, unable to return

My dad brought me and my sister two back from the USA. Mine has terrible insulation, we’ve done side by side tests and mine feels cold on the outside after having water put in it (meaning it’s not insulating). Doesn’t keep water cold long at all. I’ve contacted Owala but I am unable to get a replacement.

V
Vai Samuelu

Arrived on time. Thank you

L
Lily Boggs

FreeSip

S
Sarah
Another great drink bottle from Owala

We recently discovered these bottles when we were in America, loved them so much we are adding to our collection, just need one more to complete the family collection. Love the sip feature, and the chug, keeps my water cold and refreshing! Definitely recommend these bottles, my favourite bottle ever!!

C
Customer
Meh

The fact that it comes wrapped in plastic than a nice packaging is mind baffling. Look at your competitors like Frank green and any other brand. Do better